The latest version of CompTIA A+ is CompTIA A+ 2009 Edition. Two exams are necessary to be certified: CompTIA A+ Essentials, exam code 220-701; and CompTIA A+ Practical Application, exam code 220-702.
The CompTIA A+ certification validates the latest skills needed by today's computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. A+ confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventative maintenance and basic networking. The new exams (2006 objectives) also cover modules like security, safety and environmental issues and communication and professionalism.
This hands-on training program will teach students how to effectively plan, install, configure, administer, and troubleshoot information systems in a wide range of computing environments.
Through real world examples and professional guidance, students will gain a basic foundation in computer hardware and software across many platforms.
This course is designed for individuals who have some basic computer experience and wish to prepare for introductory roles in the installation, configuration and maintenance of computer hardware, software and networks. Related experience might include familiarity with Microsoft Windows, Microsoft Office and the Internet.
COURSE OUTLINE
Module 1: Personal Computer Components
Module 2: Laptops and Portable Devices
Module 3: Operating Systems
Module 4: Printers and Scanners
Module 5: Networking
Module 6: Security
Module 7: Safety and Environmental Issues
Module 8: Professionalism and Communication
CompTIA A+ Essentials measures the necessary competencies of an entry-level IT professional with at least 500 hours of hands-on experience in the lab or field. It tests for the fundamentals of computer technology, networking and security, as well as the communication skills and professionalism now required of all entry-level IT professionals.
CompTIA A+ Practical Application is an extension of the knowledge and skills identified in CompTIA A+ Essentials, with more of a "hands-on" orientation focused on scenarios in which troubleshooting and tools must be applied to resolve problems.
Remote Support Technician: For applicants intending to work in a remote-based environment where client interaction, client training, operating system and connectivity issues are emphasized.